Skip to main contentPrivacy
Privacy Policy
Effective September 10, 2026. This policy explains how Thoughtful Transport LLC handles information submitted through this website.
Information we collect
When you request information, we collect the details you choose to provide, such as your name, email address, phone number, preferred reply method, inquiry topic, and message. Our hosting and form-service providers may also process basic technical data, such as IP address, device or browser information, and request logs, to operate and secure the site.
How we use information
We use inquiry information to respond to you, provide information about our services, maintain business records, prevent abuse, troubleshoot the website, and meet legal obligations. The web form is for general information requests only and is not a ride-booking channel.
Sensitive information
Please do not submit medical records, diagnoses, insurance identifiers, Social Security numbers, payment-card details, or other sensitive information through this form. Call us to discuss transportation needs. This website and its inquiry form are not intended to create or maintain a medical record.
Service providers and disclosure
We use service providers to host the site and deliver inquiry notifications. They process information on our behalf to provide those services. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, or complete a business transaction. We do not sell personal information or use inquiry data for cross-context behavioral advertising.
Retention and security
We retain information only for as long as reasonably necessary for the purposes described above, including business, legal, accounting, and security needs. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to review, correct, or delete information you submitted, subject to legal and operational retention needs. Call (808) 220-1263 or use the information-inquiry form and choose “Something else.”
Children and changes
This website is intended for adults seeking transportation information and is not directed to children under 13. We may update this policy as our practices change; the effective date above shows the latest revision.
Contact
For privacy questions, call Thoughtful Transport LLC at (808) 220-1263 or use the information-inquiry form. We serve Oahu, Hawaii.